Delivery times vary by country. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. All shipping prices include VAT. Please note that delivery times may be extended during holiday periods due to increased order volume.

• Shipping Cost: €4.95 (Free shipping on orders over €75)
• Delivery Time: Typically 1 to 3 business days
Please be aware that delivery times may be longer during holiday periods.

• Shipping Cost: €7.95 (Free shipping on orders over €100)
• Delivery Time: Typically 5 to 9 working days
Delivery times may be extended during holiday periods.

• Shipping Cost: €10.00 (Free shipping on orders over €125)
• Delivery Time: Typically 7 to 10 working days
Please note that delivery times may be longer during holiday periods.

The images of our products on the website and app are for illustrative purposes only. While we strive to display colors accurately, we cannot guarantee that your screen's display will reflect the actual colors of the products. Your items may vary slightly in color from the images, and the packaging may diber from what is shown online.

All products on our website are subject to availability and payment confirmation before processing. We will contact you if the items you ordered are out of stock or if we need additional identification for credit card verification.

We aim to deliver all orders within five working days of processing. However, during holiday periods, please anticipate a delivery window of 5 to 12 days due to high order volume. Once your order is shipped, you will receive a tracking number via email. Please allow up to 48 hours for the tracking information to be updated online.

For international orders, your shipment may be subject to import duties and taxes upon arrival in your country. You will be responsible for these charges, which we cannot predict. Additionally, international orders may be subject to customs clearance procedures, potentially causing delays beyond the original delivery estimates. As the "importer of record," you must comply with all laws and regulations of the destination country.

We are not responsible for packages that are lost, stolen, or mis-delivered if delivery is rejected for any reason or deemed undeliverable due to an invalid shipping address.
Inspection

Please inspect the delivered products upon receipt to ensure they are in acceptable condition. If there are any issues, contact us at info@autrefoisclothing.com as soon as possible, providing your order details, contact information, and description of the issue along with photographic proof.

We are committed to providing high-quality products and perform several quality checks before shipping. If you receive the wrong or damaged item, please reach out to us within 30 days of receiving your order to be eligible for a free exchange or refund. For refunds, we will process your full refund within 30 days of receiving the incorrect or damaged product.

We will not be liable for any failure to perform or delays due to events beyond our reasonable control, including but not limited to fire, flood, severe weather, explosion, war, acts of terrorism, industrial disputes, or actions by local or central government authorities.